Although manufacturers and owners of ATM equipment are constantly working to enhance security, there has been a significant increase in ATM fraud. One source of ATM fraud occurs when the information on the back of the ATM or debit card is "skimmed" or read by an electronic device located on the ATM.
Skimming devices are card readers placed on an ATM close to or next to the actual ATM card reader. The devices may even be mistaken for the actual ATM equipment. It's important to be observant and take precautions if the ATM equipment appears to be modified or to have unusual instructions for its use. Follow these tips to securely use an ATM.
· Use ATMs that are most familiar and choose an ATM that has sufficient lighting and security.
· Never use an ATM if there are any suspicious-looking individuals or if it's too isolated.
· Check the ATM for any unusual attachments to the card slot or key pad, and do not use if there are unusual instructions on the display screen.
· Never use an ATM if there are messages or signs indicating that screen directions have been changed.
· Stand close to the ATM and shield the keypad when entering your PIN.
· Never force your card into the card slot.
· Keep your printed transaction records and compare to your monthly statement.
· If your card gets jammed, retained by the ATM or lost, report this immediately to the bank using the phone number posted on the ATM.
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