I had this experience in Food Bazaar, the grocery section of Big Bazaar. Its not happened once but atleast 5-6 times within the past one year. Earlier I thought it would be computer fault, but after going these above mails, I realize they do it deliberately. I narrate few inceidents (this is in Pune):
They give schemes like buy one get one free. I got Olive oil (500/- bottle) and they gave one free. But at counter they charged for the other also. I could have easily missed as there were about 30 times. When I complained they said extremely sorry. This is just one latest example last month.
Their system of billing is they charge for all the items including the freebies offered and then subtact the value. This is just to create too many entries and confuse the customer as generally most people wont check if they get long bills. Here is where , they trick. They add even the cost of freebies. So if u cant point out that free items, it goes in their black profit. So beware of these super marts , they r not so clean & honest. And definately check their bills after payment before leaving the store. I dont believe in giving my hard earned money to these tricksters and so chk my bill thoroughly even if there is rush.
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