At ICICI Bank, we are committed to making your banking with us a wonderful and worry-free experience. Here are a few simple tips that you should follow to protect your money.
- Never access the Bank's website through a link forwarded to you in e-mails. Always TYPE www.icicibank.com into your browser.
- NEVER share or disclose your user ID, passwords, account number or mother's maiden name since such information is used to verify your identity and process your transactions.
- If you receive an e-mail that appears to have been sent from ICICI Bank claiming to confirm, renew or validate your account details or card details, do not respond or enter any information in the website. We will never ask you for information about your account or card, personal details, your password or PIN.
- Do not part with your money for free gifts, job offers, lottery winnings or inheritance claims offered through e-mails from strangers. Please forward such e-mails to us at executivedirector@icicibank.com for investigation.
- Do not click any link or open the attachment in an e-mail received from an unknown sender. Please forward the e-mail to us immediately at executivedirector@icicibank.com.
- Keep your PC updated with the latest security measures, such as anti-virus/anti-spyware software.
- Register for mobile alerts and e-mail alerts. They are a safe way to know, immediately, about transactions in your account.
- If you notice an unauthorized transaction in your bank account or card account, please inform us immediately by calling us at our 24-hour Customer Care, or contact us through the "E-mail Us" option at our website, www.icicibank.com.
- Do not fall prey to scamsters. For more tips and insights into frauds, we recommend that you visit "Safe Banking" at www.icicibank.com.
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